Refund Policy
Lessons
Pro Hitting Baseball Knoxville, LLC does not provide refunds for unused lessons. Lessons that need to be canceled due to injury or sickness will be postponed and placed back into the customer's account. A lesson may be postponed by the customer 24 or more hours before the scheduled lesson. Lessons postponed by an instructor will be rescheduled and not refunded. If the customer is having difficulty rescheduling a lesson with the original instructor, we will reschedule that lesson with a comparable instructor. Customers will be charged for any lesson not completed due to a student's failure to show or late cancellation. Lessons must be used within a reasonable amount of time (see below).
4-Packs must be used within 2 months.
8-Packs must be used within 4 months.
20-Packs must be used within 1 year.
There are no refunds for packages after 1 month from purchase date. If you are looking to return a package within 1 month of purchasing, a partial refund will be given for the lessons not used. If you paid by card you will also be charged a processing fee of 2.9% of the original purchase amount.
Camps and Clinics
Pro Hitting Baseball Knoxville, LLC will issue a full refund for any camp or clinic up to 7 days before the first day of the program. If you need to cancel after the 7-day period, we will issue a credit to be used towards another camp or lessons. Credit must be used within same calendar year.
Pro Hitting Baseball Knoxville, LLC does not provide refunds for unused lessons. Lessons that need to be canceled due to injury or sickness will be postponed and placed back into the customer's account. A lesson may be postponed by the customer 24 or more hours before the scheduled lesson. Lessons postponed by an instructor will be rescheduled and not refunded. If the customer is having difficulty rescheduling a lesson with the original instructor, we will reschedule that lesson with a comparable instructor. Customers will be charged for any lesson not completed due to a student's failure to show or late cancellation. Lessons must be used within a reasonable amount of time (see below).
4-Packs must be used within 2 months.
8-Packs must be used within 4 months.
20-Packs must be used within 1 year.
There are no refunds for packages after 1 month from purchase date. If you are looking to return a package within 1 month of purchasing, a partial refund will be given for the lessons not used. If you paid by card you will also be charged a processing fee of 2.9% of the original purchase amount.
Camps and Clinics
Pro Hitting Baseball Knoxville, LLC will issue a full refund for any camp or clinic up to 7 days before the first day of the program. If you need to cancel after the 7-day period, we will issue a credit to be used towards another camp or lessons. Credit must be used within same calendar year.
Privacy Policy
We take your privacy seriously and do not share information with any other organization, except as necessary to complete a transaction. Pro Hitting Baseball Knoxville, LLC will not sell or rent your personally identifiable information to anyone.
While you are able to save your credit card information online for easier processing in the future, Pro Hitting Baseball Knoxville, LLC will never run your card, this is strictly a tool for your convenience.
While you are able to save your credit card information online for easier processing in the future, Pro Hitting Baseball Knoxville, LLC will never run your card, this is strictly a tool for your convenience.